Terms & Conditions

1. Scope

       
  1. The present General Terms and Conditions are part and parcel of every contract between Canvas Buddy and the Customer as well as their legal successors.
  2.    
  3. Canvas Buddy effects services, performances and deliveries exclusively on the basis of these General Terms and Conditions.
  4.    
  5. Regulations which deviate from these General Terms and Conditions, in particular General Terms and Conditions of the Customer, are part and parcel of the contract and effective only when authorised by Canvas Buddy in writing.
  6.    
  7. Additional agreements made by word of mouth by employees of Canvas Buddy are valid only when authorised by Canvas Buddy in writing.


 

2. Contract/contract services

       
  1. The presentation of the services, in particular brochures, advertisements and on the internet, is a non-binding offer of Canvas Buddy.
  2.    
  3. A contract materializes only after the confirmation in writing of the order by Canvas Buddy or with the beginning of the execution of the contract by Canvas Buddy. Additional agreements, modifications and addenda are valid only when authorised by Canvas Buddy in writing.
  4.    
  5. Canvas Buddy reserves the right to reject orders of a Custumer in the individual case. Orders of Customers can be rejected in particular, if the Customer furnishes documents, contents or materials which infringe valid UK Law.


 

3. Obligations of the Customer

       
  1. The processing of the furnished data and picture products of the Customer is effected within a technically automated procedure without the manual preliminary examination and correction through Canvas Buddy. The Customer confirms by uploading files that he has the right to disperse and to duplicate the contents and materials of that file.
  2.    
  3. The Customer guarantees that the contents and materials of a sent file do not infringe valid UK Law.
  4.    
  5. The Customer guarantees in particular,   
             
    1. that no illegal documents, materials and contents which glorify violence, are demagogue or racist, no propaganda material, emblems of anticonstitutional parties or their alternative organizations or instructions on how to commit a crime, pornographic documents, materials or contents concerning the sexual abuse of children or sexual actions with animals and no discriminating statements or pictures concerning race, sex, religion, nationality, handicaps, sexual preference or age will be sent to Canvas Buddy;
    2.        
    3. that no laws relative to the protection of children and young persons will be violated.
    4.        
    5. that the documents (in particular picture and text files), contents and materials which are sent to Canvas Buddy, do not infringe copyrights, trademark rights or other protective rights of third persons.
    6.    
       


 

4. Delivery, delivery time

       
  1. Unless otherwise specified in writing, the delivery is effected from the warehouse of Canvas Buddy.
  2.    
  3. Canvas Buddy is entitled to make partial deliveries which are considered as independent deliveries; except a partial delivery is not acceptable for the Customer as an exception. Additional costs due to this circumstance will not be billed to the Customer.
  4.    
  5. Canvas Buddy tries to observe the indicated terms. In case Canvas Buddy falls into arrears, the purchaser is entitled to withdraw from the contract according to the following provisions.
  6.    
  7. The period of grace, which Canvas Buddy is legally entitled to, is fixed at two weeks. The period of grace begins when Canvas Buddy receives the determination of the period of grace of the Customer. The above mentioned shall not apply, if a period of grace is not acceptable for the Customer. This is in particular the case, if it is a transaction for delivery of a fixed date or if the Customer's interest in a period of grace is omitted for compelling, legitimate reasons.
  8.    
  9. In case of delivery disruptions which are not within the sphere of influence of Canvas Buddy (in particular force majeur) and which are not caused by negligence of Canvas Buddy, Canvas Buddy is entitled to withdraw from the contract without becoming liable for damages, unless the frustration of contract is of a temporary nature. Canvas Buddy does not fall into arrears during the time of the obstacle. The already paid purchase price shall be returned in case of a withdrawal.
  10.    
  11. Canvas Buddy effects orders and services only if there are no arrears of payment from other contracts. Payments will be first of all set off against unsettled claims, interests and costs in the chronological order of the respective time for payment.


 

5. Conditions of payment

       
  1. The purchase price falls immediately due with the conclusion of the contract and is debited in advance.
  2.    
  3. All prices are retail prices including the legal turnover tax.
  4.    
  5. Canvas Buddy reserves the right to require an adequate handling sum, which is to be determined for the individual case, for bank debits resulting from a direct debiting or credit card reversed tansaction, except the Customer is not responsible for the direct debiting or credit card reversed transaction.
  6.    
  7. The Customer shall bear all shipping costs, in particular packaging, transport costs, transport insurance and delivery costs. All prices and additional costs are calculated according to the price lists which are used by Canvas Buddy at the time of the provision and dispatch.
  8.    
  9. If additional shipping costs arise to Canvas Buddy due to a falsly indicated delivery address or wrong address data, the Customer has to compensate those costs, except if they are not responsible for the false indication.


 

6. Warranty / transfer of risk

       
  1. Particulars, drawings, illustrations, technical data, weight, measurements and performance descriptions which are included in brochures, catalogues, circulars, advertisements or price lists are of an informative character. Canvas Buddy accepts no responsibility for the correctness of this data. Concerning the nature and scale of the delivery, the data contained in the order and confirmation of the order is valid only.
  2.    
  3. Canvas Buddy does not provide any warranty for the fading of colours or hygrostability of print products, unless a guarantee in writing is provided (e.g. UV coating printing process or lamination). Canvas Buddy expressly points out that the print products are exclusively intended for the use in closed rooms.
  4.    
  5. Terms and specifications determined at the conclusion of the contract reflect the state of the art at that point of time. Technical deviations (in particular picture trimming and colour of the printout) of the delivered goods from the offer documents are allowed and do not represent an error in so far as they are within the customary limits and the contractual purpose is not substantially limited. Pictures which were trimmed can - as usual in trade - deviate minimally, but not considerably from the pre-set sizes. Minimal customary coulour differences on the printout can appear, if the Customer's screen is calibrated elsewise and not colour-proof. Black/white printouts can contain a minimal customary colour cast due to the colour printing. Complaints, credits and replacement printouts due to this fact are excluded, except the deviation is outside the customary limits.
  6.    
  7. The limitation period of the claims from warranty of quality is at 24 months and starts from the date of delivery of the item purchased.


 

7. Limitation of liability/exemption from liability

       
  1. Canvas Buddy is to be held liable for damages caused by intent or gross negligence. For the rest Canvas Buddy is only to be held liable for injury of life, body and health and the violation of major contractual duties (cardinal obligations). This applies also for indirect consequential damages such as loss of profit in particular.
  2.    
  3. The liability towards consumers is limited to typical for the contract and foreseeable damages at the time of the conclusion of the contract, but only up to the amount of average damages which are typical to a contract, with the exception of damages caused by intent or gross negligence or damages due to the injury of life, body and health and the violation of major contractual duties (cardinal obligations). This also applies for indirect consequential damages such as a loss of profit in particular.
  4.    
  5. The liability towards companies is limited to typical for the contract and foreseeable damages at the time of the conclusion of the contract, but only up to the amount of average damages which are typical to a contract, with the exception of damages caused by intent or gross negligence or damages due to the injury of life, body and health. This also applies for indirect damages such as a loss of profit in particular.
  6.    
  7. The limitation of liability mentioned in paragraphs 1 to 3 shall also apply in favour of employees and vicarious agents of Canvas Buddy.
  8.    
  9. Liability claims according to the Product Liability Act remain unaffected.
  10.    
  11. In case the Customer violates one of the obgligations mentioned in Section 3 par. 2 and 3 or in case he violates another valid law, the Customer fully exempts Canvas Buddy from claims of third persons from the date of the first request of the third person. The Customer shall bear all costs, in particular solicitor's fees, legal costs, costs of proceedings and damages which arise to Canvas Buddy in this context.


 

8. Data protection


Our data protection information is valid as regards the data protection.

 

9. Revocation

       
  1. If the Customer is a consumer, he has the possibility to cancel his order within 14 days on the receipt of the goods without indicating any reason. This cancellation is to be done in writing, in text form or by returning the goods to Canvas Buddy.
  2.    
  3. This right of revocation is not valid for contracts related to the delivery of goods which Canvas Buddy manufactured according to your specifications or which were obviously customized to the personal needs of the Customer or which cannot be returned because of their nature.
  4.    
  5. The effective exercise of the right of revocation obliges the Customer to return the goods, if the goods can be sent in a parcel. The return is at the risk and at the expense of Canvas Buddy, unless the order is below an amount of 40GBP. In this case the Customer has to carry the return charges.
  6.    
  7. As soon as Canvas Buddy will have received the returned goods, Canvas Buddy will immediately grant the Customer the credit via bank transfer or cheque.
  8.    
  9. In case of a cancellation of the contract the Customer is obliged to pay a compensation for a depreciation due to the use of the article as provided. The Customer has the opportunity to avoid this by checking the article on its use and capability only. Inasmuch no other agreements are made, the Customer shall be liable for any depreciation or the loss of the article.


 

10. Destruction of sent materials

       
  1. All documents and materials, in particular all digital storage devices which the Customer sent to Canvas Buddy for the fulfilment of the contract, will not be returned by Canvas Buddy, but destroyed after the fulfilment of the contract. On request of the Customer, Canvas Buddy will return the handed in documents to the Customer. The Customer carries the shipping costs.
  2.    
  3. Canvas Buddy reserves the right to make a backup copy, in particular of the documents, materials and contents the Customer digitally transferred in order to be able to guarantee an immediate rework in case the Customer requests a rework. Canvas Buddy uses the data stored on the backup copy exclusively for purposes of rework. Canvas Buddy destroys the backup copy immediately on expiration of the warranty period.


 

11. Final provisions

       
  1. Modifications or amendments of these General Terms and Conditions are to be done in writing. This applies also to the removal of the requirement of the written form.
  2.    
  3. UK legislation applies. Imperative requirements of the state where the Customer has his usual residence remain unaffected.
  4.    
  5. Inasmuch the Customer is a merchant who has been entered as such in the commercial register, a legal person under public law or a special fund under public law, or has no place of general jurisdiction within the country or transfers his residence abroad after the conclusion of the contract, or his residence is unknown at the time of the institution of legal proceedings, the place of jurisdiction for the disputes resulting from our contract shall be the business location of Canvas Buddy.
  6.    
  7. In the case of an invalidity of individual clauses of these General Terms and Conditions or a contradiction of legal requirements, the validity of these terms as a whole will not be affected. The contracting parties will replace the invalid clause by mutual agreement by a clause which comes the closest to the economic sense and purpose of the invalid clause in a legally effective way. The present regulation is equally applied for gaps in the provisions of this contract.

 

payments
02477 67 48 33